Privacy Policy

1. Introduction

Welcome to the unified workforce ecosystem of MENAJOBS.ai and Kafa’a (referred to herein as "we," "our," "us," or "the Platform"). This ecosystem operates as an advanced AI-driven talent intelligence infrastructure serving governments, private enterprises, and professionals across the Middle East.

We are committed to protecting your privacy and ensuring the highest standards of data security. This Privacy Policy explains how we collect, use, process, and protect your personal and professional information when you use our websites, mobile applications, and AI matching services (powered by the Manara Engine).

2. Information We Collect

To provide our AI-driven matching and workforce intelligence services, we collect the following types of data:

• Identity & Verification Data: Information required for secure onboarding, including full name, date of birth, nationality, and authentication data via National ID Pass or similar sovereign verification systems to prevent fraudulent profiles.
• Professional Data: Resumes/CVs, employment history, educational background, skills, certifications, and portfolio links.
• AI Assessment & Interview Data: If you participate in our integrated video interviews or AI-driven assessment flows, we collect the audio/video recordings, transcriptions, and assessment scores.
• System Usage & Analytics: Data on how you interact with the Platform, including search queries, job applications, device information, IP address, and platform behavior.
• Enterprise & Employer Data: For corporate and government users, we collect business contact details, company information, hiring metrics, and platform usage data.

3. How We Use Your Information

Your data is processed to deliver a frictionless, highly accurate employment experience:

• AI-Powered Talent Matching: We utilize our proprietary AI infrastructure (the Manara Engine) to parse your professional data and match you with the most relevant corporate or government opportunities based on real-time market demand.
• Government Program Integration: For eligible citizens, we automatically assess your profile against predefined criteria to recommend government-sponsored training, reskilling programs, or national employment initiatives.
• Security & Fraud Prevention: To verify user identities, maintain platform integrity, and protect against unauthorized access.
• Workforce Intelligence Analytics: We aggregate and anonymize data to provide national policymakers and institutions with macro-level insights into talent gaps, salary benchmarks, and sector-specific demands. (Note: Individual identities are never exposed in aggregated analytics).

4. How We Share Your Information

We do not sell your personal data. We only share your information in the following circumstances:

• With Employers (B2B2C): When you apply for a role or opt into our talent matrix, your professional profile, assessment results, and matching score are shared with the respective Enterprise HR teams.
• With Government Entities (B2G): As part of the Kafa'a infrastructure, relevant demographic and professional data may be securely shared with authorized government ministries to support national workforce strategies and employment programs.
• With Trusted Service Providers: Third-party cloud hosting, security, and communication vendors who operate strictly under our data protection agreements.
• For Legal Compliance: If required by law, court order, or authorized government request across our operating jurisdictions in the Middle East.

5. Artificial Intelligence & Automated Processing

Our platform utilizes advanced AI algorithms to facilitate job matching. This means that automated systems will analyze your skills and experience to recommend you to employers or suggest training pathways. We ensure our AI operates with fairness, transparency, and without bias. You have the right to request human intervention if you believe an automated decision has significantly impacted your employment prospects.

6. Data Security & Localization

We deploy bank-grade security protocols, encryption (in transit and at rest), and strict access controls to safeguard your data. Recognizing the sovereign nature of workforce data, we strive to ensure that data hosting and processing comply with local data localization laws and regulations within the Middle East.

7. Your Data Rights

Depending on your jurisdiction, you retain the following rights regarding your personal data:

• Access & Portability: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct inaccuracies in your profile at any time.
• Deletion ("Right to be Forgotten"): You can request the deletion of your account and associated personal data, subject to legal and regulatory retention requirements.
• Withdrawal of Consent: You may withdraw your consent for specific data processing activities (such as AI video assessments) by adjusting your account settings or contacting us.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled within the MENAJOBS and Kafa'a ecosystem, please contact our Data Protection Officer at:

Email: privacy@menajobs.ai