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Mashreq

Senior Relationship Manager

DubaiFull-timeOn-sitePosted May 26, 2026
Client ManagementFinancial AnalysisNegotiationCRM SoftwareRisk AssessmentPortfolio ManagementCommunicationMarket Research

Role overview

We are seeking a dynamic Senior Relationship Manager to join our Dubai team, driving growth and fostering strong client partnerships. In this role, you will manage a portfolio of high-value clients, delivering tailored financial solutions and ensuring exceptional service. Your expertise in understanding client needs and market trends will be key to expanding business opportunities and maintaining long-term relationships. The ideal candidate is a strategic thinker with excellent communication skills and a proven track record in relationship management within the financial sector. You will collaborate closely with cross-functional teams to provide seamless client experiences and contribute to the overall success of the organization. What We Offer: - Competitive salary with performance-based incentives - Opportunities for professional growth and development - A vibrant, inclusive workplace in the heart of Dubai - Access to cutting-edge tools and resources to support your success

What you will do

  • Develop and maintain strong client relationships to drive business growth and retention
  • Identify and pursue new business opportunities within assigned client portfolios
  • Collaborate with internal teams to deliver tailored financial solutions
  • Conduct regular portfolio reviews and provide strategic advice to clients
  • Manage risk and ensure compliance with regulatory requirements
  • Lead negotiations and close complex deals effectively
  • Mentor junior relationship managers and support team development

Skills profile

Required skills

Client ManagementFinancial AnalysisNegotiationCRM SoftwareRisk AssessmentPortfolio ManagementCommunicationMarket ResearchBusiness Development

Nice to have

Fluency in multiple languagesExperience with CRM software customizationKnowledge of regional financial regulationsStrong public speaking skillsFamiliarity with digital marketing strategiesProject management certification

Benefits & perks

  • Competitive salary with performance bonuses
  • Comprehensive health insurance coverage
  • Opportunities for professional development and training
  • Generous annual leave and public holidays
  • Flexible working hours and remote work options
  • Access to wellness programs and employee assistance services

Required qualifications

Additional requirements

  • Bachelor’s degree in Business, Finance, or related field
  • Minimum 5 years of experience in relationship management or client servicing
  • Proven track record in managing high-net-worth clients
  • Strong knowledge of financial products and services
  • Excellent communication and interpersonal skills
  • Fluency in English; Arabic language skills are a plus

Preferred qualifications

Preferred degrees

  • Bachelor's degree in Business Administration
  • Bachelor's degree in Finance

Preferred certifications

  • Certified Financial Planner (CFP)
  • Chartered Financial Analyst (CFA)
  • Certified Relationship Manager (CRM)

Bonus domain experience

  • Wealth Management
  • Corporate Banking
  • Private Equity
  • Investment Advisory

Additional nice-to-haves

  • Strong negotiation skills
  • Proven track record in client retention
  • Excellent communication abilities
  • Experience with CRM software
  • Ability to work in a multicultural environment