Business Intelligence Manager

Role overview

Manager _ Business Intelligence_ Retail_ Home centre Job description: Position Objective As a Business Intelligence Manager, the role is to leverage deep business and market knowledge to lead the team in an inspiring, supportive, and challenging manner. The position is responsible for guiding the business toward growth, operational excellence, and sustained profitability while ensuring alignment with overall business objectives and organizational values.

What you will do

• Purpose of the role:
• To drive the growth of Home Centre and steer the business toward sustained profitability by leveraging data-driven insights, commercial strategy, and cross-functional leadership across the GCC retail network.
• Lead the Business Analytics function for Home Centre GCC, acting as a strategic partner to the Sr. VP & Head - Retail and supporting data-led decision-making across a network of 72 stores.
• Build and maintain strong stakeholder relationships across functions, ensuring alignment on key business priorities and strategic initiatives.
• Lead weekly Trade Meetings with functional and departmental heads to drive performance reviews, business alignment, and informed decision-making.
• Design and implement retail incentive structures aligned with business objectives and role-specific performance goals.
• Championed Digital Transformation and Automation within the analytics function, significantly improving efficiency, accuracy, and turnaround time of reporting processes.
• Own the business intelligence function by ensuring data accuracy, consistency, reliability, and accessibility across the organization.
• Analyze territory-wise sales performance and key retail metrics, providing actionable monthly insights to stakeholders.
• Deliver commercial insights and user-friendly business information to the Concept Office, territories, and key organizational stakeholders.
• Support retail and business strategy development by translating insights into actionable growth initiatives.
• Demonstrate strong cross-functional leadership by collaborating effectively with multiple departments to achieve business goals.
• Oversee the development, enhancement, and governance of retail KPI dashboards and operational reporting tools.
• Identify and evaluate new business opportunities to support sustainable growth and profitability.
• Championing new ways of working focused on growth, operational efficiency, customer experience, people development, and profitability.
• Establish, standardize, and refine policies, procedures, and commercial frameworks to optimize sales performance, campaigns, and revenue streams.

Skills profile